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SHIPPING POLICY

Certainly! Here's a shipping policy for the e-commerce website ocouk.com, operated by Online Clearance Outlet, a company based in the UK. Please remember to review this policy with a legal professional to ensure compliance with all relevant UK laws and regulations.

Shipping Policy for ocouk.com

  1. Shipping Options 1.1 Online Clearance Outlet offers two shipping options for goods purchased through ocouk.com: a) Standard Delivery: Your order will be delivered within 3-5 business days after dispatch. b) Express Delivery: Your order will be delivered within [insert number of days] business days after dispatch. 1.2 We also offer in-store collection for customers who prefer to pick up their orders at our physical store located at 111 Broad Street, Parkgate, Rotherham, S62 6EN.

  2. Shipping Charges 2.1 Shipping charges are calculated based on the total weight of your order and your chosen delivery method. 2.2 Current shipping rates are as follows: a) Standard Delivery: depends on weight b) Express Delivery: depends on weight 2.3 In-store collection is free of charge.

  3. Dispatch and Delivery Times 3.1 Orders placed before [insert time] on a business day will be dispatched the same day. Orders placed after this time or on weekends and public holidays will be dispatched the next business day. 3.2 Delivery times are estimated and are not guaranteed. We shall not be liable for any delays in delivery caused by factors outside our control.

  4. Tracking Your Order 4.1 Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to track your order online.

  5. International Shipping 5.1 Currently, we only ship within the United Kingdom. We do not offer international shipping at this time.

  6. Damaged or Lost Shipments 6.1 If your order arrives damaged or is lost in transit, please contact us within [insert number of days] of the estimated delivery date. 6.2 We will arrange for a replacement or refund, provided you can supply evidence of the damage or loss (e.g., photographs or documentation from the shipping carrier).

  7. In-Store Collection 7.1 If you have chosen in-store collection, you will be notified by email when your order is ready for pickup. 7.2 Orders must be collected within [insert number of days] of notification. Uncollected orders may be cancelled and refunded at our discretion.

  8. Shipping Restrictions 8.1 We do not ship to PO boxes or BFPO addresses. 8.2 Certain items may be subject to shipping restrictions due to their size, weight, or hazardous nature. These restrictions will be noted on the product page.

  9. Changes to Shipping Policy 9.1 We reserve the right to modify this Shipping Policy at any time. Any changes will be effective immediately upon posting on ocouk.com.

If you have any questions about our Shipping Policy or your order, please contact us at thaiukstyle@gmail.com

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